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Frequently asked questions
Everything about recording, notes, Ask Doppio, plans and privacy. Can't find your answer? We're happy to help.
Getting started
What is Doppio?
Doppio is an AI note-taker for meetings, classes and calls. It records the conversation, writes the transcript, and gives you a summary and action items in about a minute — in Bangla, English or both mixed.
Is Doppio free?
Yes. The Free plan gives you 60 minutes of recording every month (up to 30 minutes per recording) and 10 questions to Ask Doppio. No card needed. Paid plans add more time and features.
Where can I use it?
On the web, in the Android app and in the Chrome extension. Sign in with the same account and your notes are on every device.
Does Doppio join my meeting as a bot?
No. Doppio records from your own device — your phone's microphone in the Android app, or the meeting tab in Chrome. No bot joins the call and nothing is added to the meeting.
How do I sign up?
Click Start free and continue with Google, or sign up with your email. Your account works on the web, Android and Chrome.
Recording
What can I record?
In-person meetings and classes with the Android app; Google Meet, Zoom, Microsoft Teams, YouTube or any tab with sound with the Chrome extension; and, on paid plans, audio files you upload.
How long can one recording be?
Up to 30 minutes on Free, 2 hours on Student, 3 hours on Pro and 4 hours on Power. Doppio stops and saves automatically when you reach the limit.
Can I record a call in the Chrome extension with my own voice?
Yes. Turn on “Include my microphone” and both sides of the call are transcribed — the other people from the tab, you from your microphone.
What happens if my internet drops while recording?
The Android app keeps the recording on your phone and uploads it when you're back online, so nothing is lost.
Do other people know I'm recording?
Doppio doesn't notify other participants. Please tell people when you record and get their consent where the law or your organisation requires it.
Which audio files can I upload?
Common formats such as MP3, M4A, WAV, FLAC, OGG and WEBM. Uploading files is included in the Student, Pro and Power plans.
Notes & Ask Doppio
What do I get after a recording?
A short summary, key points, action items you can tick off, and the full transcript with timestamps. Paid plans also label who said what.
How long does it take?
About a minute after you stop. Live recordings are transcribed while you talk, so there's very little left to do at the end.
What is Ask Doppio?
Ask questions in plain words — “What did Rahim ask for?” — and get answers from your meetings, with a link to the exact moment it was said. You can ask about one meeting on every plan; asking across all your meetings is included in Pro and Power.
Can I share or export my notes?
Yes. Copy the summary or transcript, email your notes, or create a read-only share link you can revoke anytime. PDF and Word export is included in the paid plans.
Can I get a new summary for a meeting?
Each meeting's summary is created once. If a summary couldn't be created, open the meeting and press Generate.
How accurate is the transcript?
Very good for clear speech in Bangla, English and mixed sentences. Background noise, people talking over each other or a weak microphone lower accuracy — always check important details.
Languages
Which languages does Doppio support?
Bangla, English, and both mixed — even within the same sentence. You don't need to choose a language before recording.
Can I use Doppio in Bangla?
Yes. The whole app, website and extension are available in বাংলা — switch with the language button at any time.
Plans & payments
What plans are there?
Free (60 minutes a month), Student ৳149 (5 hours), Pro ৳299 (10 hours, Ask across all meetings) and Power ৳999 (30 hours). See the Pricing page for everything each plan includes.
How do I pay?
Pick a plan, Send Money with bKash or Nagad to the number shown and put your code in the Reference field. Then submit the TrxID in Doppio — your plan starts as soon as it's verified, usually within 30 minutes.
Who pays the Send Money fee?
The sender. Send the full plan amount; the fee is separate.
Will it charge me every month automatically?
No. Nothing renews by itself — you renew when you want to, and we remind you 3 days before your plan ends.
Is there a yearly plan or a discount?
Yes — paying for a year saves 15%. Coupon codes, when we run them, can be entered at checkout.
What if I run out of minutes?
On paid plans you can buy extra hours (top-ups) that last until the end of your current cycle, or move to a bigger plan.
Will my notes be deleted when my plan ends?
No. You go back to the Free plan and all your meeting history stays.
My payment wasn't accepted — what now?
If a payment can't be verified it's rejected with a reason and you can submit it again. If you paid and your plan isn't active, contact us and we'll sort it out.
Apps & extension
How do I install the Android app?
Download the app from the website, open the file and allow your browser to install apps if asked. New versions install from inside the app.
How do I install the Chrome extension?
Download it from the website and load it in Chrome (Developer mode → Load unpacked). It works in Chrome, Edge and Brave. The extension is on its way to the Chrome Web Store for one-click install and automatic updates.
How do I stop a recording in the extension?
Press “Stop & summarize” in the Doppio side panel. The panel stays open on every tab while you record, so the Stop button is always there.
Is there an iPhone app?
Not yet. On iPhone you can use Doppio in the browser at doppio-gamma.vercel.app.
Privacy & data
Do you keep my recordings?
No. Audio is used only to create the transcript and is not kept afterwards. Your transcripts and notes stay in your account until you delete them.
Who can see my notes?
Only you — unless you create a share link. Doppio staff can't see your meeting content.
Do you sell my data or use it to train AI?
No. We never sell your data, show ads, or use your content to train AI models.
How do I delete my data?
Delete any meeting from its menu, or delete your whole account in Settings. You can also export everything first (Settings → Export my data).
Still have a question?
Email us, or send feedback from inside Doppio.